I think our current Pope seems to be a great leader. Here are the 15 diseases of leaders the Pope told his Cardinals. They were translated and edited to corporate lingo by Gary Hamel for the Harvard Business Review. They are worth contemplating and considering where you can do better.
- The
disease of thinking we are immortal, immune, or downright
indispensable, [and
therefore] neglecting the need for regular check-ups. A leadership team
which is not self-critical, which does not keep up with things, which does
not seek to be more fit, is a sick body. It is the disease of those who
think of themselves as above others and not at their service. It is the
pathology of power and comes from a superiority complex, from a narcissism
which passionately gazes at its own image and does not see the face of
others, especially the weakest and those most in need. The antidote to
this plague is humility; to say heartily, “I am merely a servant. I have
only done what was my duty.”
- Another
disease is excessive busyness. It
is found in those who immerse themselves in work and inevitably neglect to
“rest a while.” Neglecting needed rest leads to stress and agitation. A
time of rest, for those who have completed their work, is necessary,
obligatory and should be taken seriously: by spending time with one’s family
and respecting holidays as moments for recharging.
- Then
there is the disease of mental and [emotional] “petrification.”It is found in leaders who have a
heart of stone, the “stiff-necked;” in those who in the course of time
lose their interior serenity, alertness and daring, and hide under a pile
of papers, turning into paper pushers and not men and women of compassion.
It is dangerous to lose the human sensitivity that enables us to weep with
those who weep and to rejoice with those who rejoice! Because as time goes
on, our hearts grow hard and become incapable of loving all those around
us. Being a humane leader means having the sentiments of humility and
unselfishness, of detachment and generosity.
- The
disease of excessive planning and of functionalism. When a leader plans
everything down to the last detail and believes that with perfect planning
things will fall into place, he or she becomes an accountant or an office
manager. Things need to be prepared well, but without ever falling into
the temptation of trying to eliminate spontaneity and serendipity, which
is always more flexible than any human planning. We contract this disease
because it is easy and comfortable to settle in our own sedentary and
unchanging ways.
- The
disease of poor coordination. Once
leaders lose a sense of community among themselves, the body loses its
harmonious functioning and its equilibrium; it then becomes an orchestra
that produces noise: its members do not work together and lose the
spirit of camaraderie and teamwork. When the foot says to the arm: ‘I
don’t need you,’ or the hand says to the head, ‘I’m in charge,’ they
create discomfort and parochialism.
- There
is also a sort of “leadership Alzheimer’s disease.” It consists in losing the
memory of those who nurtured, mentored and supported us in our own
journeys. We see this in those who have lost the memory of their
encounters with the great leaders who inspired them; in those who are
completely caught up in the present moment, in their passions, whims and
obsessions; in those who build walls and routines around themselves, and
thus become more and more the slaves of idols carved by their own hands.
- The
disease of rivalry and vainglory. When
appearances, our perks, and our titles become the primary object in life,
we forget our fundamental duty as leaders—to “do nothing from selfishness
or conceit but in humility count others better than ourselves.” [As
leaders, we must] look not only to [our] own interests, but also to the
interests of others.
- The
disease of existential schizophrenia. This is the disease of those who live a double
life, the fruit of that hypocrisy typical of the mediocre and of a
progressive emotional emptiness which no [accomplishment or] title can
fill. It is a disease which often strikes those who are no longer directly
in touch with customers and “ordinary” employees, and restrict
themselves to bureaucratic matters, thus losing contact with reality, with
concrete people.
- The
disease of gossiping, grumbling, and back-biting. This is a grave illness
which begins simply, perhaps even in small talk, and takes over a person,
making him become a “sower of weeds” and in many cases, a cold-blooded
killer of the good name of colleagues. It is the disease of cowardly
persons who lack the courage to speak out directly, but instead speak
behind other people’s backs. Let us be on our guard against the terrorism
of gossip!
- The
disease of idolizing superiors. This
is the disease of those who court their superiors in the hope of gaining
their favor. They are victims of careerism and opportunism; they honor
persons [rather than the larger mission of the organization]. They think
only of what they can get and not of what they should give; small-minded
persons, unhappy and inspired only by their own lethal selfishness.
Superiors themselves can be affected by this disease, when they try to
obtain the submission, loyalty and psychological dependency of their
subordinates, but the end result is unhealthy complicity.
11.
The disease of indifference to others. This
is where each leader thinks only of himself or herself, and loses the sincerity
and warmth of [genuine] human relationships. This can happen in many ways: When
the most knowledgeable person does not put that knowledge at the service of
less knowledgeable colleagues, when you learn something and then keep it to
yourself rather than sharing it in a helpful way with others; when out of
jealousy or deceit you take joy in seeing others fall instead of helping them
up and encouraging them
- The
disease of a downcast face. You
see this disease in those glum and dour persons who think that to be
serious you have to put on a face of melancholy and severity, and treat
others—especially those we consider our inferiors—with rigor, brusqueness
and arrogance. In fact, a show of severity and sterile pessimism are
frequently symptoms of fear and insecurity. A leader must make an effort
to be courteous, serene, enthusiastic and joyful, a person who transmits
joy everywhere he goes. A happy heart radiates an infectious joy: it is
immediately evident! So a leader should never lose that joyful, humorous
and even self-deprecating spirit which makes people amiable even in
difficult situations. How beneficial is a good dose of humor! …
- The
disease of hoarding. This
occurs when a leader tries to fill an existential void in his or her heart
by accumulating material goods, not out of need but only in order to feel
secure. The fact is that we are not able to bring material goods with us
when we leave this life, since “the winding sheet does not have pockets”
and all our treasures will never be able to fill that void; instead, they
will only make it deeper and more demanding. Accumulating goods only
burdens and inexorably slows down the journey!
- The
disease of closed circles,
where belonging to a clique becomes more powerful than our shared
identity. This disease too always begins with good intentions, but with
the passing of time it enslaves its members and becomes a cancer which
threatens the harmony of the organization and causes immense evil,
especially to those we treat as outsiders. “Friendly fire” from our fellow
soldiers, is the most insidious danger. It is the evil which strikes from
within.
- Lastly:
the disease of extravagance and self-exhibition. This happens when a leader turns
his or her service into power, and uses that power for material gain, or
to acquire even greater power. This is the disease of persons who
insatiably try to accumulate power and to this end are ready to slander,
defame and discredit others; who put themselves on display to show that
they are more capable than others. This disease does great harm because it
leads people to justify the use of any means whatsoever to attain their
goal, often in the name of justice and transparency! Here I remember a
leader who used to call journalists to tell and invent private and
confidential matters involving his colleagues. The only thing he was
concerned about was being able to see himself on the front page, since
this made him feel powerful and glamorous, while causing great harm to
others and to the organization.
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